Our travel guides, which are curated by Travel + Leisure editors and a network of local correspondents, highlight the best hotels, restaurants, shops, bars, and things to do in the world’s most exciting destinations. EXL’s travel and leisure experts help drive transformation by digitizing operations and embedding analytics at every step of the customer journey. Our travel and leisure team provides specialist advice to businesses and insurers operating within these challenging sectors. We act on behalf of a full spectrum of travel and leisure operators including tour operators, travel agents and leisure venues such as nightclubs and hotel chains.
Travel and leisure companies face a growing number of challenges, including disruptive new competitors, a severe global talent shortage, economic uncertainty, fickle customer loyalty andÂ eroding brand equity and increased customer expectations. There isÂ also the need to create a unique and differentiated product in a highly commoditized and digitized me-tooâ€ … Read more