For innovative organisations who’ve busily spent the recession investing in modernising their business models and better understanding their customers, the world of Travel & Leisure is no longer about survival, it’s about opportunity. Commercial airlines are one of the travel industry’s major employers today. The typical organizational structure of an airline includes operations (pilots, flight attendants, ground crews); maintenance (mechanics, inspection, routine repairs); marketing (sales and advertisement); and finance divisions. Commercial airlines range from major carriers, earning more than $1 billion in annual revenue, to regional carriers with revenues of less than $100 million each year.
A hotel’s business mix is commonly comprised of a different percentage of segments, such as business and leisure travelers These segments of travelers are two separate entities that have different wants, needs and travel patterns. A better understanding of your business mix of leisure and business travelers can ultimately lead to more success for … Read more